Privacy policy

Last Updated: 18.08.23

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.gledfielddistillery.com (the “website”).

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

1. Personal Information We Collect

• When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website. We refer to this automatically collected information as “Device Information”.
• We collect Device Information using the following technologies:
• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse our website.
• When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, delivery address, payment information, email address and phone number. We refer to this information as “Order Information.”

 

2. How We Use Your Personal Information

• We use the Order Information that we collect to fulfil any orders placed through the website (including processing your payment information, arranging for delivery, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
• Communicate with you
• Screen orders for potential risk or fraud
• Provide you with information or advertising relating to our products and other business activities, in line with the preferences you have shared with us, for example by confirming to receive email marketing and/or subscribing to email newsletters.
• We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our website (for example, by generating analytics about how our customers browse and interact with our website, and to assess the success of our marketing and advertising campaigns).

 

3. Sharing Your Personal Information

• We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify Inc to host our website. They provide us with the online e-commerce platform that allows us to sell our products to you. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy
• We also use Google Analytics to help us understand how our customers use our website. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:  Google Analytics Opt-out Browser Add-on Download Page
• We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

4. Behavioural Advertising 

• As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
• You can opt out of targeted advertising by:
• Contact Us to opt-out of email marketing and/or unsubscribe from email newsletters
• Find out more about ad preferences on Facebook here - Your ad preferences and how you can adjust them on Facebook | Facebook Help Centre
• Find out more about ad preferences on Instagram here - Adjust your ad topic preferences on Instagram | Instagram Help Centre (facebook.com)
• Find out more about ad preferences on Google here - https://www.google.com/settings/ads/anonymous
• Find out more about ad preferences on Microsoft here - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
• Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

5. Do Not Track Signals

• Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

 

6. Data Retention

• When you place an order through our website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
• You can Contact Us if you would like us to delete your Order Information.

 

7. Changes to this Policy

• We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

 

8. Contact Us

• For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us: